Health Fidelity is a San Mateo, Calif. healthcare tech start-up that was founded in 2011. In 2021, we were acquired by Edifecs, and our leadership team is largely based with our parent company.
Our company started as a best-in-class Natural Language Processing (NLP) technology and inference platform to analyze vast amounts of unstructured data in order to provide clinical and financial insights. Our NLP engine was developed in close collaboration with Columbia University, whose faculty and staff continues to work closely with Health Fidelity scientists to advance and refine the engine’s accuracy through a supervised machine learning feedback loop.
Today we are focused on helping payer and provider organizations address risk and quality in value-based payment models through our prospective and retrospective solutions.
Senior Vice President, Client Development
Abby Bilyeu Senior Vice President, Client Development
Alongside her strong customer-first philosophy, Abby Bilyeu brings nearly fifteen years of expertise developed in public and private segments of healthcare tech to her role serving Health Fidelity’s current and future partners. Beyond that, her experience with health systems deploying and operationalizing technology solutions makes her an excellent fit for our service and solution-based approach to customer success.
Prior to joining Health Fidelity, Abby served home and community-based care providers that have long put the patient in the center, and in recent years have been emerging to take on more risk on behalf of their communities. She was the vice president of client alignment at Netsmart Technologies, and prior to that, served as vice president of account management and sales operations for Change Healthcare and McKesson on a national scale.
Abby has a bachelor of science degree in marketing and sales management from Missouri State University, extensive client oriented leadership training, and Six Sigma.
Vice President, Strategic Business Development
John Blevins Vice President, Strategic Business Development
John brings over 25 years of healthcare technology experience and leadership to Health Fidelity, where he oversees Strategic Business Development. A commercialization expert, his career has centered around sales, marketing, business development, and corporate finance roles.
Throughout his career, John has enabled and driven growth for innovative healthcare technology companies, including dozens of venture-backed, early-stage companies seeking to disrupt the status quo, as well as market leaders such as 3M HIS and IDX Systems Corporation. John is passionate and dedicated to improving quality, reducing costs, and aligning stakeholders across healthcare.
John holds a Bachelor’s in Business from the University of Colorado at Boulder and an MBA with honors from the University of Texas at Austin.
Chief Innovation Officer
Adam Gronsky Chief Innovation Officer
With a passion for synthesizing data into actionable information, Adam helps Health Fidelity clients realize their full potential through the careful application of technology guided by analytics. Adam came to Health Fidelity in April 2015 from UPMC’s Technology Development Center, where he concentrated on medical intelligence solutions for CDI, quality management, and risk adjustment that leveraged natural language processing.
With experience that spans all three sectors of health care – payer, provider and health system, he’s often one of our clients’ most trusted advisors, a role that motivates him to think beyond our current offerings and consider ways to reshape the way in which clinical risk is understood and managed. Health Fidelity’s culture of controlled innovation and exploration is what Adam enjoys most about his work.
A Pittsburgh native, Adam holds a Master’s degree in Health / Health Care Administration / Management from Duquesne University and manages the consultative client services team based there. In the future, Adam’s long-term ambition is to bring together and align business with technology and create the next model of healthcare delivery.
Nicole KeeganDirector, Engineering
Nicole, Director of Engineering, has been building healthcare solutions for over a decade. During her various roles at Health Fidelity, Nicole has nurtured several of the company’s products and services from proof-of-concept to widely used systems that provide better information for payers and providers alike. Nicole joined Health Fidelity by way of Optum, and has previously worked for Oracle in their Brisbane, Australia office. She enjoys providing tangible solutions for real-world problems and helping to create a vibrant working environment.
Nicole studied at Queensland University of Technology and has a Bachelor of Information Technology in Computer Science and a Bachelor of Applied Science in Mathematics.
Vice President, Marketing
Andrea Serra, Vice President, Marketing
The creative catalyst behind Health Fidelity’s brand and communications, Andrea credits her ability to simplify complex concepts into compelling and engaging narratives to her tenure in healthcare. For more than the last decade, Andrea’s career has been devoted to technology marketing across multiple facets of the industry including population health, provider, and payer.
At Health Fidelity, Andrea is the conduit between sales and prospective clients. A data-driven marketer, her primary responsibility is to intertwine the art of B2B selling together with precise marketing automation parameters to develop a reliable revenue engine. The ability to build marketing from the ground up and ‘do it right’ without legacy constraints is what attracted Andrea to the San Mateo startup – that and the promise of getting out of Michigan in the winter months to visit California.
With previous experiences at McKesson, Healthagen, and Accountable Care Solutions from Aetna along with a BA in Economics and French from Albion College, Andrea’s well positioned to attain her vision of maturing marketing into a strategic asset for Health Fidelity.
Vice President, Engineering
Tejveer Singh, Vice President, Engineering
Tejveer brings over twenty years of engineering experience to his role at Health Fidelity. In assuming the role of VP of engineering, he is returning to the company, having previously worked as director of engineering out of Health Fidelity’s Pittsburgh offices. In his time away, he served as VP of engineering for Key Health, providing leadership to globally distributed teams, as well as overseeing complete responsibility of P&L for all technology and infrastructure functions company-wide.
In his first role with Health Fidelity, he was integral in the early strategizing and development of the commercialization of Lumanent Insights and Lumanent Retrospective Review with UPMC. Prior to that, he worked for UPMC Enterprises directly, leading their in-house technical development and production of intelligent document repositories.
Tejveer has a BS in economics and computer applications, from GNDU, India. He also has certifications in scrum leadership, business ethics, and data modeling, alongside additional training in team success and project management from the Harvard Mentor Program.